Posted by Hoyt Smith on March 11, 2009
One of the exasperating experiences of modern life is trying to track down the answers to questions on the phone.
I was mentioning the other day about my hour or so spent on the phone Monday night with technical crews for AT&T who were trying to sort out some DSL trouble. To be fair I’ve had excellent service from the DSL line for around eight years or so. Monday night they transferred me all over the country and finally made an appointment to have someone come out today and check all the connections. KDFC listener Mike Fischer from Palo Alto emailed me some tech suggestions and, more importantly reminded me of a great website to help get faster action from big corporations and their infamous “phone trees“. It’s Gethuman.com and on it you have all the proper combinations of phone buttons to hit for various companies phone trees to get , well, a human. Check it out here and then enjoy a cold one as you celebrate “On Hold Month”. whoopee.
hs


I know what you mean Hoyt. I used to work at AT&T
John
Comment by john swager — March 17, 2009 @ 2:41 pm
[...] might be quick to point out that it’s also “International Mirth Month” or “National On-Hold Month” or that, in fact, this happens to be “National Protocol Officers Week” or that [...]
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